Refund Policy
Last updated: 01/01/2025
Digital Products and Services
Due to the digital nature of our AI-powered text analysis and humanization services, all sales are final. We provide immediate access to our services upon purchase, and usage begins immediately. Therefore, we do not offer refunds, returns, or exchanges for any of our services.
Why No Refunds?
- Immediate Access: You gain instant access to our AI services upon purchase
- Digital Nature: Our services are digital and cannot be "returned"
- Resource Allocation: AI processing costs are incurred immediately upon use
- Usage-Based: Services are consumed as soon as you use them
Billing Disputes
If you have questions about charges or billing issues, please contact Paddle support directly:
- Visit your Paddle account dashboard
- Contact Paddle support through their official channels
- Reference your transaction ID for faster resolution
Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting Paddle support. Cancellation will take effect at the end of your current billing period. No refunds will be provided for the remaining time in your current billing cycle.
Exceptional Circumstances
In rare cases of technical issues or service unavailability that prevent you from using our services, we may consider account credits or service extensions at our sole discretion. Such decisions are made on a case-by-case basis and do not establish a precedent for future requests.
Contact Information
For questions about this refund policy or billing issues:
- Email: inbox@humani.site
- For billing disputes: Contact Paddle support directly
- Website: https://humani.site
This refund policy is part of our Terms of Service and is effective as of the date indicated above.